If the courier has already picked up the package, it means the order is on its way to the Customer. Please immediately give us a written notice so we can inform the Buyer in advance. The Customer will proceed with the standard return procedure and ...
It depends on the reason why the artwork is returned. If the Artwork has arrived undamaged and as promised, and the customer has changed his or her mind for any other reason and not at the fault of the courier or Seller, then the return costs are ...
Yes, but only in the case if the Buyer has indicated the wish to pick up the artwork from the selling point. In this case you will be able to communicate with the Buyer directly and agree on the delivery method that is most convenient for both sides.
The management of courier service and insurance is covered by us. This means that once the artwork is purchased and you have confirmed the availability of the artwork, follow.art forwards the information of the pick up point address (e.g. your ...