We are using DHL and FedEx for shipping your order. The courier service is automatically selected for the best rates. You may choose express shipping if available for selected destination.
Please contact us in regarding special delivery assistance needed at help@follow.art
Delivery time depends on the shipping destination and where the artwork is being sent from. Please note orders are confirmed within 24 hours and prepared for shipment within 4 working days. Whatever happens, we will keep you updated. We are also ...
Once we’ve confirmed safe receipt of the artwork, we will issue a refund of the artwork value and, in the case of the artwork arriving damaged, the shipping cost. However, Follow.art does not reimburse customs charges for returned orders.
Once we have been informed by the Seller about your return, we will process your refund and you will be notified. Please allow up to 10 working days for the refund to appear on your statement.
Each work is shipped by the Seller. So if the two works are by the same Seller, they may be delivered at the same time (under normal circumstances). If they are by different Sellers, the delivery dates will be different.