When to expect the money transfer after an artwork is sold?

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• Should the gallery prepare an invoice when an artwork is sold via follow.art?

  No, the invoice is created and carried out by the follow.art platform. Buyer will receive all necessary documents from follow.art on behalf of you as a seller. You will receive the invoice and all relevant documentation related to particular artwork ...

• Can we publish Artwork that is not meant to be sold, but to represent the portfolio of the Artist and our Gallery?

  Yes, absolutely! You can do it in the last step when uploading an artwork. In the section “Price & Availability” under “Artwork availability” choose the option “Not for sale”. This will also be indicated next to the artwork, so the artwork is visible ...

• What to do if an artwork published by my Gallery at follow.art is sold elsewhere (e.g. my Gallery or Art Fair)?

  In this case you should as soon as possible change the status of the artwork to “Not for sale”, if you still wish to keep it in your gallery portfolio, or delete the artwork from the platform altogether. 

• We are closing the Gallery for a week (due to holidays, participation in Art Fairs or other reasons) and will not be able to provide pick-up for sold Artworks. What should we do?

  Take your time, but try to answer our message ASAP, so we can inform the Customer about the fastest solution. We do give 48 hours to confirm availability of artwork and then up to 4 working days to prepare Artwork for picking up.  In case an Artwork ...

• We don't know the exact weight of artwork we want to sell. Why should we mention this parameter?

  It is important to note the weight of the artwork in order for us to calculate the shipping costs correctly.