What happens once the payment has been processed?

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• What are the accepted methods of payment?

  We accept all major credit and debit cards – Mastercard, Visa, American Express.

• How long will my order take to arrive?

  Delivery time depends on the shipping destination and where the artwork is being sent from. Please note orders are confirmed within 24 hours and prepared for shipment within 4 working days.  Whatever happens, we will keep you updated. We are also ...

• When will my credit card be charged?

  When the work is shipped! When you make an online payment to Follow.art, we receive pre-validation from your bank which confirms that the money is available in your account. Banks generally hold this money in your account until the final part of the ...

• How do I know you have received my order?

  Once you've placed your order, you will be directed to an order processing message which will contain your order details. This information will also be emailed to you; this can take up to 30 minutes to arrive in your inbox- so hold tight! Once the ...

• Can I make changes to my order?

  As soon as you place your order, we’re working on it. So  it means we will be unable to make any changes as it’s already being processed (literally within seconds!). You’ll need to place another order and/or return any unwanted items.  In this case ...