In what time do I need to pass on the artwork to the shipping courier?

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  The management of courier service and insurance is covered by us. This means that once the artwork is purchased and you have confirmed the availability of the artwork, follow.art forwards the information of your address and artwork specification to ...

• Do you provide wrapping and packaging materials for shipping?

  No, the wrapping and other packaging materials you need to provide yourself. However we do cover the insurance of the artworks! You can follow our guidelines on preparing the artworks for safe delivery ...

• If Customer will decide to return my artwork purchased - who is covering the costs of return shipment?

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• I’ve indicated wrong dimensions and weight of the artwork

  In case if you noticed this mistake before the artwork was bought, there is an easy fix! Just go to the artwork, click on the three dots in the upper corner of the artwork, and then click “Edit Info”. However, if you notice this mistake after the ...

• What dimensions and weight should I indicate if I’m planning to sell a framed artwork?

  Provide the dimensions and weight of the artwork together with the frame, if you are planning to ship the artwork with the frame. The dimensions and weight is needed to calculate the shipping costs.