Once we have been informed by the Seller about your return, we will process your refund and you will be notified. Please allow up to 10 working days for the refund to appear on your statement.
As soon as you place your order, we’re working on it. So it means we will be unable to make any changes as it’s already being processed (literally within seconds!). You’ll need to place another order and/or return any unwanted items. In this case ...
Contact us as soon as you notice the damage. Take photos to show us the current state of the work and we will make a decision together. According to the extent of the damage, we can either repair the work, or you can return it and you will be ...
Once we’ve confirmed safe receipt of the artwork, we will issue a refund of the artwork value and, in the case of the artwork arriving damaged, the shipping cost. However, Follow.art does not reimburse customs charges for returned orders.