How do I report fraud, harassment and other abusive behavior on the site?
If you would like to report someone for fraud, harassment, spamming, or any other violations, please contact us at help@follow.art with an explanation of the incident(s) in question as well as any evidence, if possible, of the violation.
You can also use possibility to Claim profile or artwork by pushing Claim button.
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Is the image on the site an accurate representation of the artwork?
We do believe each artwork is even more beautiful in real life! But please note the image is an accurate depiction of the artwork, but it has no contract value. If the artwork you ordered is not what you expected, we are incredibly sorry. You have 14 ...
What does the heart next to the artworks mean?
This symbol allows you to choose the artworks you love while you're on the site, so you can find them all on one single page. To see this, click on the heart on the main menu. To make sure your favourites are saved and so that you can see them on ...
What can I do if I can't find the artist or gallery I'm looking for?
If there are no results suddenly, leave us your details by writing help@follow.art We take all searches on our site into account and we will contact artists or galleries of interest of our platform’ s users. If the artist or gallery joins Follow.art, ...
What should I do if I'm experiencing credit card issues?
If your credit card is being declined during purchase, please try our troubleshooting tips below. If you still experience problems, we advise that you contact your bank or credit card provider and ask for their assistance. Double-check the ...
How are you storing my data?
One of our most cherished beliefs is that you should feel confident about providing us with your personal information when communicating with us and using our site. We will use the information you give us for the purposes described in our Privacy ...