Is it possible to return a purchased artwork?
Sometimes you just need to send something back and that’s no problem! You have 14 days after delivery of the work to let us know if You don’ t want to keep it or You don’ t like it anymore and 14 days to organize return shipping with tracking method. Please note artwork must be returned in the same condition in which it arrived, and must be carefully packed and returned in their original packaging.
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Is the delivery of the artwork insured?
Follow.art organizes and insures the transport of the artwork and artwork itself.
How can I check the size of the artwork?
The dimensions of the work are specified on the artwork page.
Is the image on the site an accurate representation of the artwork?
We do believe each artwork is even more beautiful in real life! But please note the image is an accurate depiction of the artwork, but it has no contract value. If the artwork you ordered is not what you expected, we are incredibly sorry. You have 14 ...
How do I report fraud, harassment and other abusive behavior on the site?
If you would like to report someone for fraud, harassment, spamming, or any other violations, please contact us at help@follow.art with an explanation of the incident(s) in question as well as any evidence, if possible, of the violation. You can ...
What is the selection process for the artworks available for sale at Follow.art?
Our Sellers have the possibility to choose the artworks they want to put on sale. Nevertheless, we do moderate the content and it is possible that we may remove a work if its authenticity is questioned.